Financial institutions are fast becoming technology companies. This is because technology is increasingly the competitive edge that financial institutions can deploy to stay ahead in their industry and retain leadership. The emergence of fintech companies who have been able to fast-track growth and become more valuable companies than traditional financial institutions is a testament to the power of innovative technologies. These companies are disrupting the financial services industry all over the globe and forcing traditional institutions to embrace technological innovation as both a strategy to survive and a strategy for growth. The disruptive nature of the industry is creating opportunities for organisations to embark on digital transformation journeys to make their services more accessible and aggressively expand their customer base. Rather than prioritize investment in traditional middle and back-office functions and operations, investments in new technologies are allowing financial institutions to drive operational cost efficiencies, improve regulatory control and shift their focus to new, scalable growth opportunities.
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