Waje Technologies Limited Privacy Policy

1. Introduction

At Waje Technologies Limited (“We,” “Our,” or “Us”), we are committed to protecting the personal data of our clients, prospects, employees, vendors, and website users. This Privacy Policy explains the types of personal information we collect, how we use and safeguard it, and the choices you have regarding your data.

In line with our commitment and compliance with the Nigeria Data Protection Act (NDPA) 2023 and the Nigeria Data Protection Regulation (NDPR) 2019, we have developed this Privacy Policy to outline how personal information is collected, used, disclosed, retained, and protected by Waje Technologies Limited.

2. Definition of Terms and Keywords

• Company, “we”, “us” or “our” refers to Waje Technologies Limited (WajeTech), responsible for the protection of Data under this Privacy Policy.
• Cookies refers to small data files stored on a user’s browser by a website to remember preferences, provide analytics, and personalize content.
• Data Subject means an identifiable person to whom Personal Data relates.
• Personal Data means any information relating to an identified or identifiable natural person, directly or indirectly.
• Client refers to the company, organization, or person that engages WajeTech products/services or uses our website to interact with us.
• IP address is the numerical label assigned to each device connected to the Internet which may identify the approximate location of the device.
• Device means any internet-connected equipment (e.g., phone, tablet, computer) used to access the WajeTech website or services.
• Personnel or Reps refers to individuals employed by or under contract with WajeTech to perform services on our behalf.
• Service(s) refers to one or more services provided by WajeTech as described on our website and in the relevant terms.
• Website means our site accessible via: WajeTech.com

3. Consent

By using our website, submitting forms, registering an account, engaging our services, or communicating with us, you consent to this Privacy Policy and agree that we may collect, process, store, and disclose your Personal Data in accordance with it. Where required by law, we will seek your explicit consent before processing certain categories of data.

You may withdraw consent at any time where consent is the legal basis for processing; however, withdrawal will not affect the lawfulness of processing prior to withdrawal.

4. What Data Do We Collect?

• Identity & Contact: name, title, company, email address, phone number, postal address.
• Usage & Technical: IP address, device information, browser type, pages visited, referral sources, interaction timestamps.
• Communications: inquiries, support chats, emails, meeting notes.
• Marketing: newsletter preferences, event registrations, campaign interactions.
• Recruitment (where applicable): CV/resume data, qualifications, references, background checks subject to applicable laws and consent.

We may also collect data through:

• Engagement on social media platforms (LinkedIn, X/Twitter, Facebook, Instagram).
• Newsletter subscriptions and event sign-ups.
• Third-party service providers or partners in the course of delivering services to you.
• Job applications, contact forms, and surveys with express consent where required.

5. What We Do With Processed Data

We process Personal Data for the following purposes and lawful bases (such as consent, contract, legal obligation, or legitimate interests):

• Service delivery, account administration, and customer support.
• Internal record keeping and audit/compliance requirements.
• Improving our website, services, security, and user experience.
• Sending service communications and, with consent where required, marketing messages about products or events.
• Recruitment assessments, background checks, and workforce administration.

6. How Do We Collect Data?

Direct collection:

• Evaluation and enquiry forms
• Digital touchpoints on our website and portals
• Email and phone conversations
• Live chats and support tickets

Third-party data collection: Information provided by our clients, partners, recruiters, and service providers for the purpose of conducting our business and delivering services, subject to appropriate legal bases and safeguards.

7. International Data Transfers

Information collected via our website or through interactions with us may be transferred to our offices, personnel, or trusted third parties globally. By using our services, you consent to such cross-border transfers and hosting. Where required, we implement appropriate safeguards to protect your data during transfer.

8. Affiliates

We may disclose information about you to our Corporate Affiliates (entities that control, are controlled by, or are under common control with WajeTech). Any Personal Data shared will be handled in accordance with this Privacy Policy.

9. Cookies & Similar Technologies

We use cookies and similar technologies to recognize your device, improve website performance, remember preferences, and analyze traffic patterns. You can control cookies through your browser settings; however, disabling cookies may affect site functionality.

10. Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Unless a longer period is required by law, we generally retain Personal Data for up to five (5) years after the end of our relationship with you.

11. Your Rights as a Data Subject

Subject to applicable law, your rights include:

• Access: to know if we process your data and to receive a copy.
• Rectification: to correct inaccurate or incomplete data.
• Erasure: to request deletion under certain conditions.
• Restriction: to request limited processing in certain cases.
• Portability: to request transfer of data where technically feasible.
• Objection: to processing based on legitimate interests and to direct marketing.

To exercise your rights, please contact us using the details in Section 16. We may request verification of your identity before responding.

12. How We Protect Your Personal Data

We implement technical, organizational, and administrative safeguards designed to protect Personal Data against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption where appropriate, secure networks, and staff training. However, no system is completely secure; while we strive to protect your information, we cannot guarantee absolute security.

13. Remedies for Breach and Timeframe for Remedy

If a breach affecting Personal Data occurs, our Data Protection Officer (DPO) will investigate and take appropriate remedial action. We aim to redress breaches within seven (7) days and, where required by law, notify affected Data Subjects and regulators without undue delay.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page. Continued use of our services after changes become effective constitutes your acceptance of the updated Policy.

15. Governing Law

This Privacy Policy is governed by the Nigeria Data Protection Act (NDPA) 2023 and the Nigeria Data Protection Regulation (NDPR) 2019. You consent to the exclusive jurisdiction of the competent courts in connection with any dispute arising from or relating to this Privacy Policy.

16. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how we handle your Personal Data, please reach out via the contact page below:

Contact Us